Shipping

  • All items will be shipped using Australia Post.
  • You will receive an email alert when your package has been dispatched, including tracking information.
  • The cost of shipping is included in the $99 service fee.
  • Depending on your location and size of parcel, you can expect to receive your items within 2-5 working days.

Returns

  • You have 48 hours to decide which items you would like to keep, which you’d like to return for a full refund or those you’d like to exchange for a different size.
  • Simply log in to your account and select the items you’d like to return or exchange.
  • Items must be returned within 10 days of dispatch for Australian customers and 14 days for international customers.
  • Items must be returned in perfect condition.
  • Items with tags must be attached.
  • Items must not be worn, damaged, marked, altered or washed.
  • Depending on how many items you are returning, you may use the original packaging or a postal method of your choice, i.e. AusPost satchel or Express Post bag.
  • Return postage will be refunded via the payment method used for your order (first return or exchange only).
  • If you are unhappy with your exchanged items, you may return them for a full refund at your expense.
  • All returns and exchanges are to be posted to
    Sally Mackinnon
    Parcel Locker CN 10012 61515
    213-219 Little Lonsdale Street
    Melbourne VIC 3000

Refer to the full returns policy here

Customer Service

Your style, your fit, delivered straight to your door.